Basically we designed the Cargo M to be very stable, so defects should very rarely occur. Just in case, you can use any free car workshop of your choice for repairs, just like with a car. For this purpose we have created a Service Plan which you can download below. On top of this, users in Berlin can enjoy a mobile cargo bike repair service from our contractual partner UrbanCargo. The fastest way to get your bike back on the road.
Our partner insurer Allianz has also put together a "fully comprehensive" insurance package specially tailored to the needs of the truck user. This package also includes a home transportation as you know it from your car. This means that no matter where you are, we ensure that the cargo bike is transported to a nearby workshop. So, sit back and relax, you will be helped.